Western Telematic PollCat III Handbücher

Bedienungsanleitungen und Benutzerhandbücher für Telefone Western Telematic PollCat III.
Wir stellen 6 PDF-Handbücher Western Telematic PollCat III zum kostenlosen herunterladen nach Dokumenttypen zur Verfügung Spezifikationen, Betriebsanweisung, Installationsanleitung


Inhaltsverzeichnis

TR-2100

1

TELCOM RESEARCH

3

TR-2100 Data Buffer

3

Table of Contents

5

Introduction

19

Overview

21

Communications Commands

22

Internet Protocol Features

22

Buffer Configuration Options

22

TR-2100 WEB Interface

23

Telnet Configuration

23

Front Panel Indicators

23

Rear Panel Indicators

24

Rear Panel Connectors

24

Supplied Accessories

25

Installation

27

Ethernet Connection

28

Data Collection

31

Menu Options

34

Options Menu

35

Main Controls and Indicators

36

Data Port Group

37

Setting the IP Parameters

39

Figure 13 IP Settings

41

Setting the TCP Parameters

43

Setting the TCP Timeouts

44

Site Identification

45

End of Record Character

45

Secondary NTP Server

50

Time Zone

50

Sync every XX Hours

50

Statistics

54

DHCP Parameters

55

General Information

56

Terminal

57

Command Window

58

Advanced

59

Factory Reset

60

Flash Program Memory Update

61

Flash Update Errors

63

Keeping Current Settings

64

Network Finder

65

Copy All

66

Connect Using…

66

TR-2100 Web Configuration

69

Behind A Firewall

70

Login Screen

70

WEB Configuration Home Page

71

Use Full Duplex

72

Allow Extended Cable Length

72

Changes

73

IP Configuration WEB Page

74

TCP Configuration WEB Page

75

DHCP Information WEB Page

77

Statistics WEB Page

78

(click the Help button)

79

Version Information WEB Page

81

TCP/IP Security WEB Page

81

Online Help

83

TR-2100 Interactive Monitor

85

NetBIOS Name Resolution

86

DNS Name Resolution

86

No Name Resolution

86

Telnet Logon

87

Flow Control - None

88

Parity – None

88

Stop bits – 1

88

Configuration Starting Page

90

Configure IP

91

Configure TCP

91

Configure TCP/IP Security

92

FTP Push Configuration

92

Serial Port Configuration

94

Time Server Configuration

94

Configure Ethernet

95

Compatibility Settings

95

Display DHCP Information

96

Version Information

97

Reset to FACTORY DEFAULTS

97

Restore PREVIOUS SETTINGS

98

EXIT, SAVING CHANGES

98

EXIT WITHOUT saving changes

99

Reverse ARP Configuration

101

Using PING

102

Windows ARP Command

102

Linux or Unix ARP Command

102

Connecting with Telnet

103

Chapter

105

Connecting

106

Disconnecting

106

Automatic FTP Upload

107

Command Sets

109

IP Configuration Commands

111

DHCP Server: 209.121.70.4

112

DHCP Assigned Configuration

113

TCP Configuration Commands

114

Time Server Settings

116

FTP Upload (Push) Settings

118

MDR-2000 Compatible Commands

125

Trouble Shooting

133

Non Fatal Errors

134

Factory Default Settings

137

TCP Parameters

138

Data Collection Method

138

Record Modifications

139

Security Parameters

139

SNTP (Time Server) Settings

139

FTP Upload Settings

140

TCP/IP Security Parameters

141

Specifications

143

Connections

144

Indicators

144

Buffer LEDs

145

Rear Panel

145

Glossary

147

Inhaltsverzeichnis

PollCat NetLink-VIP

1

& NLJ-VIP

1

Warnings and Cautions:

3

FCC Part 15 Regulation

4

Industry Canada

4

Table of Contents

5

List of Figures

9

List of Figures (Continued)

10

1. Introduction

11

2. Unit Description

13

2.2. Back Panel

14

Unit Description

15

3. Quick Start Guide

17

Figure 3.1: The Main Menu

18

Quick Start Guide

19

4. Hardware Installation

21

4.2. Set-Up Switches

22

Hardware Installation

23

Switch 8 Power Up Default

24

Parameters)

24

4.3. Reset to Defaults

25

5. Configuration

29

5.2. Menu System Conventions

31

5.3. Set System Parameters

32

Confi guration

33

5.4. Port Configuration

34

6. Menu System Description

57

Menu System Description

59

7. Status Screens

65

7.1. Buffer Status Screen

66

7.2. File List Screen

67

7.3. System Status Screen

68

Status Screens

69

7.17. Network Status Screen

87

7.18. PBX IP Port Status

88

8. The Data Filters

91

8.5. Real-Time Variables

98

The Data Filters

101

9. The Alarm Filters

103

(Toll Fraud Detection)

103

9.7. Real Time Variables

115

10. PBX Inactivity Alarms

121

PBX Inactivity Alarms

123

11. The 80% Full Alarm

127

12. The Input Contact Alarms

129

The Input Contact Alarms

131

13. Alarm Actions

133

13.2. Alarm Action Summary

134

Alarm Actions

135

14. Scheduled Actions

141

Scheduled Actions

143

15. Saving VIP Parameters

145

an ASCII File

146

Saving NetLink Parameters

147

Buffer Functions (Polling)

153

"

161

16.5. The FTP Server Feature

172

17. Other Menu Functions

183

Other Menu Functions

185

17.2. System Diagnostics

190

Figure 17.3: Pager Test Menu

191

17.3. Default Parameters

192

18. TCP Port Options

193

18.2. Telnet Pass-Through

194

18.3. Real Time Mode

195

18.4. Selective Read

197

Standard Telnet Protocol:

198

Raw Socket Mode:

198

TCP Port Options

199

19 . Command Reference Guide

201

19.2. Command Syntax

202

19.3. Command Help

203

19.4. Command Summary

204

example

205

VIP will determine

205

Command Reference Guide

207

A. Specifications

231

(DB9 Male; DTE)

233

User Functions

235

D.2. Programming Support

239

E. Customer Service

240

G. ^Bxx Command Summary

241

Cmd. Description / Options

242

Appendices

243

Index-11

263

Index-12

264

Inhaltsverzeichnis

PollCat III

1

Table of Contents

3

List of Figures

6

List of Tables

6

1. Introduction

7

Disclaimer on Toll Fraud

8

Typographic Conventions

8

2. Unit Description

9

2.2. Back Panel

10

3. Hardware Installation

11

3.1.5. Power Up Default (Sw8)

13

3.2.1. PBX Inputs A and B

14

3.2.2. Modem Port

15

3.2.3. Computer Port

15

4. Program Set-Up

16

4.1.2. Set General Parameters

17

4.3.2. The CRC Function

25

4.3.3. The Line I.D. Function

25

RESTARTS,REXMITS,TIMEOUT

28

4.4.2. Scheduled Callback

29

4.4.3. 80% Full Callback

30

4.4.4. Immediate Callback

30

Mode Command String

31

4.6. The Data Filter

33

5. The No-Data Alarm

34

6. The Data Filter

37

6.3. Enabling the Data Filter

40

6.5.1. AND Conditions

42

6.5.2. OR Conditions

43

Conditions

47

7.2. Alarm Clues

52

7.2.1. Alarm Clue Definition

53

7.2.4. Real-Time Variables

56

7.2.5. Testing Alarm Clues

58

7.3.1. Alarm Off (^B87,0)

59

7.3.2. Local Alarm (^B87,1)

60

7.3.3. Remote Alarm (^B87,2)

60

7.3.4. Pager (Alpha) (^B87,3)

61

7.3.5. Report (^B87,4)

62

7.3.8. The Alarm Message

64

Status (^B83)

66

8.1. ^B99 Command Options

70

Parameters

72

9. Polling Accumulated Data

73

9.2. Polling

75

Via Computer Port

78

10. Command Reference Guide

81

^ B00 Move Memory Partition

82

^ B01 Data Release Mode

83

^B12 Define Callback Schedule

86

^B13 Send ID / Alarm Message

86

BATTERY GOOD ACK

91

BATTERY LOW NAK

91

^B28 Enter Echo Test Mode

92

^B29 Enter Pass-Through Mode

93

^ B30 Exit to Command Mode

93

^ B37 Load and Test Memory

93

^ B53 Select Compression Mode

96

^ B62 Select Output Format

99

^B70 Select Callback Options

102

^B80 Define Block Size

104

^B81 Define Alarm Clue

105

^B82 Delete Alarm Clue(s)

105

^B84 Clear Alarm Condition

106

Alarm Clue Counters

106

^B89 Test Pager

107

^B94 Enter Monitor Mode

110

^B95 Display EPROM Version

111

^B99 Save Parameter Settings

111

A.2. Alarm Clue Definition

116

A.3. Clue Definition Logic

124

A.4. Programming Support

126

B. Cable Installation

127

C.3. Alarm Port

130

D. PollCat II Compatibility

131

D.3. Status Screens

132

D.4. Connection

133

E. LED Indicators

134

F. Specifications

135

G. Customer Service

136

H. FCC Statement

137

I.1. Response Message Summary

143

Inhaltsverzeichnis

Administrative

1

Overview

8

1.2 E-mail Settings

9

1.3 Logging in

10

1.4 License

11

1.5 Backup

12

1.6 Main Window

13

2.1 New Switch Setup

14

2.1.2 Creating a Switch

15

2.1.3 Communications

16

Communications

40

Polling is the next section

41

2.1.4 Polling

42

Siemens 9000 or 9751 (9005)

43

Siemens Hicom 300 or Avaya

44

2.1.5 Trunk Groups

48

2.1.6 Gateways

50

2.1.7 Trunk Group Analysis

53

2.1.8 Gateway Analysis

54

Voice, Avaya and Cisco)

57

If licensed for CDR reports

58

2.2 Poll and Store On Demand

62

2.3 Pending Schedule

64

2.4 Status Log

65

2.5 Logoff/Logon E-mail

67

2.6.2 Logon Traffic Analyst

68

2.6.3 Client Logon

68

2.7 Exit

69

2.8 What’s Next…

70

3 Using Traffic Analyst

71

3.1.1 Users

72

3.1.2 User Accounts

73

3.1.3 Ports

74

3.1.4 Modem Pools

74

3.1.5 Default CDR Call Cost

75

3.1.6 Reindex

76

3.2 Tools Menu

77

3.2.1.1 What If

78

3.2.5 Trend Analysis

82

3.3 Reports Menu

83

3.3.2 Call Detail Reports

85

3.3.3 E-mail Signature

86

3.3.4 Run Now

86

3.3.5 Schedule

86

3.3.6 Report Packs

88

3.3.7 Report File Naming

88

3.3.8 Copy To

90

3.4 File Menu

91

3.4.1 Groups

92

3.4.2 Pools

93

3.4.3.1 Alarm Definition

95

3.4.4 Switch Alarms

96

3.4.4.1 Alarm Definition

97

3.4.4.2 Enable Alarm

100

3.4.5 Special Days

102

3.4.6 Data Calendar

103

3.4.7 Poll Failures

104

3.5 Right Mouse Menu

105

3.5.4 Poll On Demand

106

3.5.5 Edit/Create Studies

106

3.5.6 Cut and Paste

107

3.5.7 Copy

107

3.6 View Menu

108

3.6.1 Status Log Filter

109

3.6.2 Alarms Filter

109

3.6.3 Refresh Settings

110

3.6.4 Refresh All

110

User Guide

112

4 Using Traffic Analyst

113

5 Network

114

5.2 Performance Reports

115

5.2.2 Gateways

116

5.2.2.2 Siemens HiPath 3000

117

5.2.3 System

118

5.2.3.2 Nortel Meridian

122

5.3 Usage Profiles

123

5.4 Capacity Analysis

123

5.4.2 Gateways

124

5.4.2.2 Siemens HiPath 3000

125

6 Console

127

6.2 Performance Reports

128

6.3 Usage Profile

129

6.4 Capacity Analysis

129

7 Call Detail

130

8 Alarms

140

8.1.2 Switch/System

141

8.2 Create/Edit

142

9 Admin

145

10 Data Dictionaries

149

10.2 Console

159

10.3 Call Detail

163

(no internal

166

Appendix A: Troubleshooting

169

Internet Explorer 8

170

Traffic Analyst Housekeeping

171

Windows Updates

173

Virus Protection Software

173

Inhaltsverzeichnis

PollCat NetLink II

1

Warnings and Cautions:

3

FCC Part 15 Regulation

4

Industry Canada

4

Table of Contents

5

List of Figures

9

List of Figures (Continued)

10

1. Introduction

11

2. Unit Description

13

2.2. Back Panel

14

3. Quick Start Guide

15

Figure 3.1: The Main Menu

16

Quick Start Guide

17

4. Hardware Installation

19

4.2. Set-Up Switches

20

4.3. Reset to Defaults

21

Hardware Installation

23

5. Configuration

25

5.2. Menu System Conventions

27

5.3. Set System Parameters

28

Confi guration

29

5.4. Port Configuration

35

6. Menu System Description

69

Menu System Description

71

7. Status Screens

77

7.1. Buffer Status Screen

78

7.2. File List Screen

79

7.3. System Status Screen

80

7.4. The User Directory

81

7.5 PBX Port Status Screen

82

Status Screens

83

8. The Data Filters

95

The Data Filters

101

8.5. Real Time Variables

102

9. The Alarm Filters

109

(Toll Fraud Detection)

109

9.7. Real Time Variables

122

10. PBX Inactivity Alarms

129

PBX Inactivity Alarms

131

11. The 80% Full Alarm

135

12. Alarm Actions

137

12.2. Alarm Action Summary

138

Alarm Actions

139

13. Scheduled Actions

143

Scheduled Actions

145

an ASCII File

147

Saving NetLink Parameters

149

Saved Parameters

150

Buffer Functions (Polling)

153

"

161

16. Other Menu Functions

171

Other Menu Functions

173

16.2. System Diagnostics

177

Figure 16.3: Pager Test Menu

178

17. Command Reference Guide

181

17.2. Command Help

183

17.3. Command Syntax

184

17.4. Command Summary

184

Command Reference Guide

185

example

186

A. Specifications

209

TO PBXNETLINK II

210

9 PIN PCNETLINK II

211

25 PIN PCNETLINK II

211

User Functions

212

Appendices

213

D.2. Programming Support

216

E. SSH Application Notes

217

WINSSHD Application

218

E. Customer Service

220

F. ^Bxx Command Summary

221

Cmd. Description / Options

222

Index-10

236