Western Telematic PollCat III Betriebsanweisung Seite 123

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5.3 Usage Profiles
Usage Profiles are helpful in understanding traffic patterns and identifying anomalies in
those patterns, which may indicate equipment not performing as expected or the
fraudulent or inappropriate use of the company’s network.
This report displays work volume (usage) for the following:
incoming calls
outgoing calls
both incoming and outgoing calls
The Value drop-down box lets you select either a Usage or Capacity Required report.
These reports are described below:
5.3.1 Usage
This report graphs the work volume (usage) for incoming calls, outgoing calls or both.
5.3.2 Capacity Required
This report graphs the following:
number of trunk circuits required to achieve the desired service level
number of trunks currently in service
5.4 Capacity Analysis
Capacity Analysis reports let you look at current data and make projections. You can see
things such as grade of service based on changes you make in call volumes and call
lengths. These reports are helpful for planning for changes in your call traffic when your
business conditions are expected to change. They also let you see how shortages and
surpluses in your current trunking configurations.
You can view Capacity Analysis reports for trunk groups and gateways.
5.4.1 Trunk Groups
You can view Capacity Analysis data for trunk groups, including Detail and Summary data.
These two report types are described below:
5.4.1.1 Detail
This graph shows the grade of service for a trunk group or route pool based on varying
levels of network capacity. The right end is anchored where no calls are blocked. The left
end is anchored where an average of one (1) call would be blocked per day.
Grade of service is measured in terms of calls that would have been blocked over the
duration of the study period.
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