Western Telematic PollCat III Betriebsanweisung Seite 129
- Seite / 174
- Inhaltsverzeichnis
- FEHLERBEHEBUNG
- LESEZEICHEN
Bewertet. / 5. Basierend auf Kundenbewertungen
T
R A F F I C
A
N A L Y S T
U
S E R S
G
U I D E
J U N E
20 11 I
M P A C T
T
E C H N O L O G I E S
,
I
N C
12 9
C
O N F I D E N T I A L A N D
P
R O P R I E T A R Y
6.2.5 Call Length
The Console Call Length profile provides comprehensive look at average call length for
each call type, including redirected calls.
6.3 Usage Profile
This report displays the work volume (usage) for the following:
• incoming calls
• outgoing calls
• both incoming and outgoing calls
Usage Profiles are helpful in understanding traffic patterns and identifying anomalies in
those patterns, which may indicate equipment not performing as expected or the
fraudulent or inappropriate use of the company’s network.
The report provides a visual profile of a console group’s usage, and can be viewed in
hourly, daily, weekly and monthly increments.
6.4 Capacity Analysis
This Capacity Analysis report provides detail on service levels, letting you model different
service and load criteria for what-if analysis. The report is described below.
6.4.1 Detail
This report provides the service level (abandoned calls) based on varying levels of
available consoles, permitting input of various service and load factors to model changing
business conditions. It provides a simple, easy to understand report to communicate to
management what resource requirements (and therefore dollars) are needed to meet
various service levels.
The Y axis represents the estimated number of abandoned calls. The X axis is the
required number of consoles.
- Administrative 1
- Overview 8
- 1.2 E-mail Settings 9
- 1.3 Logging in 10
- 1.4 License 11
- 1.5 Backup 12
- 1.6 Main Window 13
- 2.1 New Switch Setup 14
- 2.1.2 Creating a Switch 15
- 2.1.3 Communications 16
- Communications 40
- Polling is the next section 41
- 2.1.4 Polling 42
- Siemens 9000 or 9751 (9005) 43
- Siemens Hicom 300 or Avaya 44
- 2.1.5 Trunk Groups 48
- 2.1.6 Gateways 50
- 2.1.7 Trunk Group Analysis 53
- 2.1.8 Gateway Analysis 54
- Voice, Avaya and Cisco) 57
- If licensed for CDR reports 58
- 2.2 Poll and Store On Demand 62
- 2.3 Pending Schedule 64
- 2.4 Status Log 65
- 2.5 Logoff/Logon E-mail 67
- 2.6.2 Logon Traffic Analyst 68
- 2.6.3 Client Logon 68
- 2.7 Exit 69
- 2.8 What’s Next… 70
- 3 Using Traffic Analyst 71
- 3.1.1 Users 72
- 3.1.2 User Accounts 73
- 3.1.3 Ports 74
- 3.1.4 Modem Pools 74
- 3.1.5 Default CDR Call Cost 75
- 3.1.6 Reindex 76
- 3.2 Tools Menu 77
- 3.2.1.1 What If 78
- 3.2.5 Trend Analysis 82
- 3.3 Reports Menu 83
- 3.3.2 Call Detail Reports 85
- 3.3.3 E-mail Signature 86
- 3.3.4 Run Now 86
- 3.3.5 Schedule 86
- 3.3.6 Report Packs 88
- 3.3.7 Report File Naming 88
- 3.3.8 Copy To 90
- 3.4 File Menu 91
- 3.4.1 Groups 92
- 3.4.2 Pools 93
- 3.4.3.1 Alarm Definition 95
- 3.4.4 Switch Alarms 96
- 3.4.4.1 Alarm Definition 97
- 3.4.4.2 Enable Alarm 100
- 3.4.5 Special Days 102
- 3.4.6 Data Calendar 103
- 3.4.7 Poll Failures 104
- 3.5 Right Mouse Menu 105
- 3.5.4 Poll On Demand 106
- 3.5.5 Edit/Create Studies 106
- 3.5.6 Cut and Paste 107
- 3.5.7 Copy 107
- 3.6 View Menu 108
- 3.6.1 Status Log Filter 109
- 3.6.2 Alarms Filter 109
- 3.6.3 Refresh Settings 110
- 3.6.4 Refresh All 110
- User Guide 112
- 4 Using Traffic Analyst 113
- 5 Network 114
- 5.2 Performance Reports 115
- 5.2.2 Gateways 116
- 5.2.2.2 Siemens HiPath 3000 117
- 5.2.3 System 118
- 5.2.3.2 Nortel Meridian 122
- 5.3 Usage Profiles 123
- 5.4 Capacity Analysis 123
- 5.4.2 Gateways 124
- 5.4.2.2 Siemens HiPath 3000 125
- 6 Console 127
- 6.2 Performance Reports 128
- 6.3 Usage Profile 129
- 6.4 Capacity Analysis 129
- 7 Call Detail 130
- 8 Alarms 140
- 8.1.2 Switch/System 141
- 8.2 Create/Edit 142
- 9 Admin 145
- 10 Data Dictionaries 149
- 10.2 Console 159
- 10.3 Call Detail 163
- (no internal 166
- Appendix A: Troubleshooting 169
- Internet Explorer 8 170
- Traffic Analyst Housekeeping 171
- Windows Updates 173
- Virus Protection Software 173
Verwandte Produkte und Handbücher für Telefone Western Telematic PollCat III
(238 Seiten)© 2020, manymanuals.de. Alle Rechte vorbehalten. | 0.719 s |
Manymanuals.com
Manymanuals.de
Manymanuals.fr
Manymanuals.it
Manymanuals.pl
Manymanuals.cz
Manymanuals.es
Manymanuals-pt.com
Kommentare zu diesen Handbüchern